The arrival of the Puente de la Constitución, from December 6 to 8, usually invites numerous travelers to plan their penultimate getaway of the year. However, on this occasion, the planes could be altered due to a strike called by UGT, aimed at workers in handling services at airports in the AENA network, scheduled for December 5 and 10.
Impact of the strike on the Constitution Bridge
Handling services are crucial to the efficient operation of airports, covering a range of essential ground operations, from baggage check-in to aircraft maintenance. This strike could have a significant impact on flight operations, affecting thousands of passengers with possible delays and cancellations.
How does the strike at Aena affect passengers?
In situations like this, airlines have no obligation to compensate affected passengers as it is considered a force majeure circumstance. According to European Regulation 261, travelers will not be able to request financial compensation, which normally ranges between 250 and 600 euros, in cases of force majeure.
Passenger rights in the face of an Aena strike
Despite the exemption from compensation, passengers retain certain rights. This includes the right to information and assistance while waiting. Additionally, in the event of flight cancellation, travelers have the right to a full refund of the ticket or alternative transportation. Services such as accommodation and food must also be provided if significant delays occur.
Reclamador.es, an online legal services company, highlights that many airlines tend not to inform passengers about these rights, thus avoiding additional responsibilities. The organization, with a decade of experience in managing air incidents, emphasizes the importance of being well informed about passenger rights in strike and force majeure situations.
Preparation and Planning: check flight status
With the December Long Weekend approaching and the strike on the horizon, it is crucial for travelers to be prepared and well informed. Checking flight status in advance, knowing your rights as a passenger, and considering alternative aircraft can help mitigate the impact of this strike on travel aircraft.
What is ‘handling’ at Airports?
‘Handling’ at airports refers to a range of ground assistance services that are essential for flight operations. It includes everything from baggage check-in and aircraft cleaning to ramp and maintenance services. These workers play a key role in ensuring flights operate efficiently and safely.
Rights of Passengers in Situations of Force Majeure
In force majeure situations, such as strikes that affect flights, passengers maintain specific rights despite not being able to claim financial compensation. These rights include assistance while waiting, refund of the ticket or alternative transportation, and in certain cases, accommodation and food. Knowing these rights is essential for travelers affected by such circumstances.
THE NAIS IS OFFICIAL EDITOR ON NAIS NEWS